A self-help guide to help properties deal with common error codes.

Error code 2201 looks like:

It is commonly caused by:

Rate or price set on switch is lower or greater than the allowed minimum and maximum rate on Agoda extranet.

You can fix this by:

1. Setting your rate / price on switch within the allowed rate on Agoda.

2-a. If you only needed to adjust your minimum rate you can directly update it through your Agoda extranet.

Go to settings > room setup and select the room type you want to update.

 

2-b. To update maximum rate you need to request the change through your market manager.