When a reservation is received from an online travel agency (OTA) like Booking.com or Expedia, the credit card information is automatically downloaded into a payment gateway & charged.
A payment gateway is a service like Stripe or Paypal. We highly recommend using Stripe.
We highly recommend using automatic charging for several reasons:
- If a guest no-shows or cancels too late, you already have their payment.
- If a guest makes a reservation several months in advance, you receive the money now instead of waiting until they check in.
- The automatic charging is automatic and easier than having your staff collect payments.
See how to set up Stripe for more information