When a reservation is received from an online travel agency (OTA) like Booking.com or Expedia, the credit card information is automatically downloaded into a payment gateway & charged.

A payment gateway is a service like Stripe or Paypal.  We highly recommend using Stripe.

We highly recommend using automatic charging for several reasons:

  • If a guest no-shows or cancels too late, you already have their payment.
  • If a guest makes a reservation several months in advance, you receive the money now instead of waiting until they check in.
  • The automatic charging is automatic and easier than having your staff collect payments.

How to setup stripe [link].

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