Get Started

Helpful steps for a New User

Customer Care avatar Martin Barreda avatar Joudy Septiem avatar +4
14 articles in this collection
Written by Customer Care, Martin Barreda, Joudy Septiem and 4 others
Account setup

1. Register a Subdomain

Create your own Switch.cm account
Customer Care avatar
Written by Customer Care
Updated over a week ago

1b. Signing our Online Contract and Agreement

You will use HelloSign to electronically sign our Hospitality Software and Service Agreement.
Martin Barreda avatar
Written by Martin Barreda
Updated over a week ago

2. Update your ID & passcode

Personalize your login details (make sure it's easy to remember!)
Susan Nwe avatar
Written by Susan Nwe
Updated over a week ago

3. Update General Preferences

Set time zone, Email preferences and hide or show columns in Check-in and Check-out functions
Joemar Intas avatar
Written by Joemar Intas
Updated over a week ago

4. Currency & Taxes

Set the correct Currency and Tax rate you will be using in our system and with the OTAs. Secondary Currency options available.
Jennefer Espulgar avatar
Written by Jennefer Espulgar
Updated over a week ago

5. Set up Rooms & Rates

Set up your properties rooms and set base rates.
Bruna San Roman avatar
Written by Bruna San Roman
Updated over a week ago

6. Set up Seasonal Prices

Set different rates for special days, holidays or seasons.
Joudy Septiem avatar
Written by Joudy Septiem
Updated over a week ago

7. Add existing reservations

Make sure your availability is correct before running your first push.
Bruna San Roman avatar
Written by Bruna San Roman
Updated over a week ago

8. Set up a User ID for each employee/staff

Create new user log-in for different kind of employees/ staff.
Bruna San Roman avatar
Written by Bruna San Roman
Updated over a week ago

9. How to use QSnap

QSnap will be vital in helping you send us screenshots via chat.
Joemar Intas avatar
Written by Joemar Intas
Updated over a week ago