Expedia

Expedia has an option where they collect the payment from the guests on behalf of us, and we have to collect the payment from Expedia. This way we can reduce the work of invoices and also it is guaranteed that the cc details are not fake. The guests pay the exact amount to the OTA so make sure the receptionists do not charge this card for any other purposes. 

Step 1: go to “Guests” and then at the top of the page you can see a drop down menu for all the reservations 

Step 2: Sort out the reservations by Expedia and then go by the date of check in for today. 

Step 3: login to the Expedia Extranet, and go to Reservations and then View reservations 

Step 4: Put the reservation number for the reservation you have to view to cc details

Step 5: Scroll down to the “payment method”

Step 6: Click on the EVC details 

Step 7: Go back to Switch and to the reservation 

Step 8: Click on “Card List” and “Add a Card” 

Step 9: Copy the EVC details to Switch 

Step 10: Please double check the amount before you process any payments and take the payments. Please make sure that the receptionist do not charge the EVC for their aux items. 

Agoda 

Agoda has an option where the OTA collects the payment from the guests on behalf of us, and we have to collect the payment from Agoda. This way we can reduce the work of invoices and also it is guaranteed that the cc details are real. The guests pay the exact amount to the OTA so make sure the receptionists do not charge this card for any other purposes. 

Step 1: go to “Guests” and then at the top of the page you can see a drop down menu for all the reservations 

Step 2: Sort out the reservations by Agoda and then go by the date of check in for today. 

Step 3: login to the Agoda Extranet, and go to Reservations and then View reservations 

Step 4: Double check the amount in the extranet. The cc details will be automatically in the reservations. 

Step 5: Enter the correct amount and hit submit. 

We need to make sure that there are no same day reservations, hence we can start to collect the payment by just brushing through a day before’s reservations.

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