Online Travel Agencies troubleshoot and error

Error guide for OTAs

+1
49 articles in this collection
Written by Joemar Intas, Ari Naryana, and Lindsay Rodabaugh and 1 other

Agoda / Error 2201

A self-help guide to help properties deal with common error codes.
Written by Joemar Intas
Updated over a week ago

Agoda / Pay later option

Why do some Agoda reservations sometimes show up as a Booking.com reservation?
Written by Joemar Intas
Updated over a week ago

Agoda / Threshold Problem

What you need to know to fix Agoda Threshold Problem.
Written by Ari Naryana
Updated over a week ago

Booking.com / "Access denied to retrieve reservations"

Written by Lindsay Rodabaugh
Updated over a week ago

Booking.com / who do we contact for help?

Written by Jeff Pan
Updated over a week ago

Booking.com / 1 XML reservation not picked up

You may not have enabled automatic push and pull
Written by Lindsay Rodabaugh
Updated over a week ago

Expedia / Why is the manual push only 1 month?

Written by Lindsay Rodabaugh
Updated over a week ago

Expedia / Booking ID

Confirmation number shows as booking code instead of booking ID.
Written by Joemar Intas
Updated over a week ago

Expedia / internal system error

Written by Jeff Pan
Updated over a week ago

Expedia / who do we contact for help?

Written by Jeff Pan
Updated over a week ago

Expedia / Why am I receiving reservations even though my availability is blocked out?

Limitations on Expedia's synchronization past 2 years.
Written by Jeff Pan
Updated over a week ago

Expedia: Types of Error Codes

What to know about the issues behind each error codes
Written by Lindsay Rodabaugh
Updated over a week ago

Expedia / Error code 1000

Unauthorized access to Expedia
Written by Lindsay Rodabaugh
Updated over a week ago

Expedia / Error code 1001

Invalid username or password
Written by Lindsay Rodabaugh
Updated over a week ago

Expedia / Error code 1003

User doesn't have permission
Written by Lindsay Rodabaugh
Updated over a week ago

Expedia / Error code 2002

Parsing error
Written by Lindsay Rodabaugh
Updated over a week ago

Expedia / Error code 2010

Namespace is invalid
Written by Lindsay Rodabaugh
Updated over a week ago

Expedia / Error code 3010

Validation against schema failed
Written by Lindsay Rodabaugh
Updated over a week ago

Expedia / Error code 3015

Business Validation Error
Written by Lindsay Rodabaugh
Updated over a week ago

Expedia / Error code 3020

Start date is not right
Written by Lindsay Rodabaugh
Updated over a week ago

Expedia / Error code 3021

End date is set before start date
Written by Lindsay Rodabaugh
Updated over a week ago

Expedia / Error code 3022

End date must be within 2 years range
Written by Lindsay Rodabaugh
Updated over a week ago

Expedia / Error code 3026

Room type has both flexible and total allocation
Written by Lindsay Rodabaugh
Updated over a week ago

Expedia / Error code 3090

Make sure pricing model on Switch and Expedia match
Written by Lindsay Rodabaugh
Updated over a week ago

Expedia / Error code 3103

A self-help guide to help properties deal with common error codes.
Written by Joemar Intas
Updated over a week ago

Expedia / Error code 3107

Message contains too many updates
Written by Lindsay Rodabaugh
Updated over a week ago

Expedia / Error code 3108

Duplicate update in the same message
Written by Lindsay Rodabaugh
Updated over a week ago

Expedia / Error code 3123

Length of stay and rate plan must both me provided
Written by Lindsay Rodabaugh
Updated over a week ago

Expedia / Error code 3124

Length of stay can only be set on LOS enabled
Written by Lindsay Rodabaugh
Updated over a week ago

Expedia / Error code 3125

Message sent contains updates that cannot be accepted for hotel specified
Written by Lindsay Rodabaugh
Updated over a week ago

Expedia / Error code 3128

Invalid data in request
Written by Lindsay Rodabaugh
Updated over a week ago

Expedia / Error code 3129

Invalid Date
Written by Lindsay Rodabaugh
Updated over a week ago

Expedia / Error code 3135

Minimum length of stay exceeds Expedia configuration threshold
Written by Lindsay Rodabaugh
Updated over a week ago

Expedia / Error code 3142

Rate plan does not match property acquisition type
Written by Lindsay Rodabaugh
Updated over a week ago

Expedia / Error code 3145

Hotel not available for updates
Written by Lindsay Rodabaugh
Updated over a week ago

Expedia / Error code 3202

Invalid hotel ID or your account is not linked
Written by Lindsay Rodabaugh
Updated over a week ago

Expedia / Error code 3203

Room Type does not belong to given Hotel
Written by Lindsay Rodabaugh
Updated over a week ago

Expedia / Error code 3204

Rate Plan do not belong to the given hotel
Written by Lindsay Rodabaugh
Updated over a week ago

Expedia / Error code 3210

Too many properties pushed to Expedia
Written by Lindsay Rodabaugh
Updated over a week ago

Expedia / Error code 3405

Message request too big
Written by Lindsay Rodabaugh
Updated over a week ago

Expedia / Error code 4000,4004,4007

Internal system error
Written by Lindsay Rodabaugh
Updated over a week ago

Expedia / Error code 4001

Internal timeout error
Written by Lindsay Rodabaugh
Updated over a week ago

Expedia / Error code 4100, 4101

Internal system error, do not retry request
Written by Lindsay Rodabaugh
Updated over a week ago

Expedia / Error code 4206

Expedia QuickConnect interface is temporarily closed
Written by Lindsay Rodabaugh
Updated over a week ago

Expedia / Error code 5000

Internal database error, please try again in a few minutes
Written by Lindsay Rodabaugh
Updated over a week ago

Expedia / Error 7025

Change threshold rate
Written by Lindsay Rodabaugh
Updated over a week ago

Expedia / Error 7109

A self-help guide to help properties deal with common error codes.
Written by Jeff Pan
Updated over a week ago

Hostelsclub / I'm having trouble connecting.

What to do if you are having difficulting connecting to Hostelsclub.
Written by Jeff Pan
Updated over a week ago

Hostelworld / Points of Contact

Who to contact at Hostelworld if you need assistance.
Written by Jeff Pan
Updated over a week ago