On occassion, Hostelsclub server may have issues.

Unfortunately, there's not much we can do on our end to help you out since it's a problem with Hostelsclub, so you can either wait it out (until they fix the problem) or just manually close out your availability in the extranet. 

Please let us know if you are having difficulty connecting to Hostelsclub, and we can advise on the best course of action.

If the problem persists, you can reach out to Hostelsclub and check if it's a temporary issue with the server or if the API key needs to get reset.

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