Group 65
Go to SWITCH.CM
All Collections
Tutorials
Tutorials
Guides for Owners, Managers and Receptionists
+4
40 articles in this collection
Written by
Joemar Intas,
Customer Care,
Bruna San Roman
and 4 others
What should I do with "Unassigned" OTA reservations
Placing "unassigned" reservations can help you organize your property and avoid overboookings.
Written by
Customer Care
Updated over a week ago
Immigration Report
Create customizable reports with personal information from all guests staying on your property
Written by
Customer Care
Updated over a week ago
Multi-Guest Feature
Record information about additional guests that are staying on your property.
Written by
Customer Care
Updated over a week ago
Basic Guides (Reception/Staff)
How to use Intercom chat
We offer live 24/7 support in case you ever need assistance.
Written by
Joemar Intas
Updated over a week ago
How to create a New Reservation/Group Reservation
Reservations can be directly added to the Calendar and guests can be deleted easily
Written by
Joemar Intas
Updated over a week ago
How to Check-in / Check-out guests
Easily track all reservations and Check-in / Check-out
Written by
Joemar Intas
Updated over a week ago
Taking a Payment
Recording Payments, partial and full, according to correct Payment Method.
Written by
Bruna San Roman
Updated over a week ago
Calendar Guest Status
A colour system that will help in managing the reservations.
Written by
Jennefer Espulgar
Updated over a week ago
Reservation Details
The functions and information featured in the Reservation Details
Written by
Jennefer Espulgar
Updated over a week ago
How to change individual daily room rate
Learn how to manually override the rate of a current reservation.
Written by
Joemar Intas
Updated over a week ago
How to organize your reservations
You can use the toolbar and tabs to help sort reservations
Written by
Joemar Intas
Updated over a week ago
How to make rooms unavailable to the public
Using the Block Out function
Written by
Joemar Intas
Updated over a week ago
Save or Upload a guest's ID
Upload or take photo of your guest's ID
Written by
Joemar Intas
Updated over a week ago
Using the 'Block Off' feature
How to easily adjust your room availability
Written by
Joemar Intas
Updated over a week ago
Auxiliary Items
Adding Auxiliary or Extra items to a Guest's bill. Create Separate invoices for Auxiliary Items.
Written by
Martin Barreda
Updated over a week ago
Guest's nationalities
You can easily visualize this info
Written by
Bruna San Roman
Updated over a week ago
How to add Max Pax in Rooms and Rates?
Maximum Person per Room
Written by
Jennefer Espulgar
Updated over a week ago
Secondary Currency
Learn how to use the Secondary Currency setting
Written by
Joemar Intas
Updated over a week ago
Advanced Guides (Senior Staff/ Manager/ Owner)
1. How to set up transactional emails.
Automate emails that get sent to your guests when they check in, check out etc.
Written by
Bruna San Roman
Updated over a week ago
3. How to create a Booking Button
Create a 'Book Now' button for your website or facebook page and receive direct bookings.
Written by
Bruna San Roman
Updated over a week ago
3a. Booking Button Content
Upload room photos, add room and bed description
Written by
Joemar Intas
Updated over a week ago
3b. Customize your Booking Page
Edit your background theme, font color, logo, terms & condition, etc
Written by
Joudy Septiem
Updated over a week ago
3c. Customize your Booking Button
Edit your booking button size, color and text
Written by
Customer Care
Updated over a week ago
4. Advance / Invoice (beta version)
Customize, print and save invoices
Written by
Joemar Intas
Updated over a week ago
5. Custom Reservation Source
Add new custom reservation source
Written by
Joemar Intas
Updated over a week ago
6. Custom Payment Methods
Add your own payment method
Written by
Bruna San Roman
Updated over a week ago
7. Currency & Taxes
Manage the currency and tax settings
Written by
Susan Nwe
Updated over a week ago
8. Role Management list
Accessibility of different users
Written by
Joemar Intas
Updated over a week ago
8. Turn Features On/Off
Turn Basic and Advance Features on or off
Written by
Joemar Intas
Updated over a week ago
9. Auxiliaries
Set up charges for extra services you offer
Written by
Bruna San Roman
Updated over a week ago
10. Export all guest CSV button
Export guest and reservations to Excel
Written by
Bruna San Roman
Updated over a week ago
Changing Price for a Specific Reservation
Do you want to change the total price for a reservation?
Written by
Customer Care
Updated over a week ago
Connect to Stripe
Connect to the Payment Gateway Stripe
Written by
Martin Barreda
Updated over a week ago
Connect to Omise
Connect to the Payment Gateway Omise
Written by
Martin Barreda
Updated over a week ago
Connect to 2C2P
Connect to the Payment Gateway 2C2P
Written by
Martin Barreda
Updated over a week ago
How to collect Expedia and Agoda payments
Collect payments from Expedia and Agoda
Written by
Bruna San Roman
Updated over a week ago
Subscription Page
Update your payment method, change your subscription, cancel your account and check your billing information
Written by
Customer Care
Updated over a week ago
Rate Plans
How to edit Rate Plans in Switch
Written by
Joemar Intas
Updated over a week ago
What is a dynamic room?
Intelligent feature to optimize managing dormitories as private rooms
Written by
Bruna San Roman
Updated over a week ago
How to Sync Homeaway calendar to your Airbnb calendar
Syncing of Calendars
Written by
Customer Care
Updated over a week ago