What should I do with "Unassigned" OTA reservations

Placing "unassigned" reservations can help you organize your property and avoid overboookings.

Written by Customer Care
Updated over a week ago

Immigration Report

Create customizable reports with personal information from all guests staying on your property

Written by Customer Care
Updated over a week ago

Multi-Guest Feature

Record information about additional guests that are staying on your property.

Written by Customer Care
Updated over a week ago

How to use Intercom chat

We offer live 24/7 support in case you ever need assistance.

Written by Joemar Intas
Updated over a week ago

How to create a New Reservation/Group Reservation

Reservations can be directly added to the Calendar and guests can be deleted easily

Written by Joemar Intas
Updated over a week ago

How to Check-in / Check-out guests

Easily track all reservations and Check-in / Check-out

Written by Joemar Intas
Updated over a week ago

Taking a Payment

Recording Payments, partial and full, according to correct Payment Method.

Written by Bruna San Roman
Updated over a week ago

Calendar Guest Status

A colour system that will help in managing the reservations.

Written by Jennefer Espulgar
Updated over a week ago

Reservation Details

The functions and information featured in the Reservation Details

Written by Jennefer Espulgar
Updated over a week ago

How to change individual daily room rate

Learn how to manually override the rate of a current reservation.

Written by Joemar Intas
Updated over a week ago

How to organize your reservations

You can use the toolbar and tabs to help sort reservations

Written by Joemar Intas
Updated over a week ago

How to make rooms unavailable to the public

Using the Block Out function

Written by Joemar Intas
Updated over a week ago

Save or Upload a guest's ID

Upload or take photo of your guest's ID

Written by Joemar Intas
Updated over a week ago

Using the 'Block Off' feature

How to easily adjust your room availability

Written by Joemar Intas
Updated over a week ago

Auxiliary Items

Adding Auxiliary or Extra items to a Guest's bill. Create Separate invoices for Auxiliary Items.

Written by Martin Barreda
Updated over a week ago

Guest's nationalities

You can easily visualize this info

Written by Bruna San Roman
Updated over a week ago

How to add Max Pax in Rooms and Rates?

Maximum Person per Room

Written by Jennefer Espulgar
Updated over a week ago

Secondary Currency

Learn how to use the Secondary Currency setting

Written by Joemar Intas
Updated over a week ago

1. How to set up transactional emails.

Automate emails that get sent to your guests when they check in, check out etc.

Written by Bruna San Roman
Updated over a week ago

3. How to create a Booking Button

Create a 'Book Now' button for your website or facebook page and receive direct bookings.

Written by Bruna San Roman
Updated over a week ago

3a. Booking Button Content

Upload room photos, add room and bed description

Written by Joemar Intas
Updated over a week ago

3b. Customize your Booking Page

Edit your background theme, font color, logo, terms & condition, etc

Written by Joudy Septiem
Updated over a week ago

3c. Customize your Booking Button

Edit your booking button size, color and text

Written by Customer Care
Updated over a week ago

4. Advance / Invoice (beta version)

Customize, print and save invoices

Written by Joemar Intas
Updated over a week ago

5. Custom Reservation Source

Add new custom reservation source

Written by Joemar Intas
Updated over a week ago

6. Custom Payment Methods

Add your own payment method

Written by Bruna San Roman
Updated over a week ago

7. Currency & Taxes

Manage the currency and tax settings

Written by Susan Nwe
Updated over a week ago

8. Role Management list

Accessibility of different users

Written by Joemar Intas
Updated over a week ago

8. Turn Features On/Off

Turn Basic and Advance Features on or off

Written by Joemar Intas
Updated over a week ago

9. Auxiliaries

Set up charges for extra services you offer

Written by Bruna San Roman
Updated over a week ago

10. Export all guest CSV button

Export guest and reservations to Excel

Written by Bruna San Roman
Updated over a week ago

Changing Price for a Specific Reservation

Do you want to change the total price for a reservation?

Written by Customer Care
Updated over a week ago

Connect to Stripe

Connect to the Payment Gateway Stripe

Written by Martin Barreda
Updated over a week ago

Connect to Omise

Connect to the Payment Gateway Omise

Written by Martin Barreda
Updated over a week ago

Connect to 2C2P

Connect to the Payment Gateway 2C2P

Written by Martin Barreda
Updated over a week ago

How to collect Expedia and Agoda payments

Collect payments from Expedia and Agoda

Written by Bruna San Roman
Updated over a week ago

Subscription Page

Update your payment method, change your subscription, cancel your account and check your billing information

Written by Customer Care
Updated over a week ago

Rate Plans

How to edit Rate Plans in Switch

Written by Joemar Intas
Updated over a week ago

What is a dynamic room?

Intelligent feature to optimize managing dormitories as private rooms

Written by Bruna San Roman
Updated over a week ago

How to Sync Homeaway calendar to your Airbnb calendar

Syncing of Calendars

Written by Customer Care
Updated over a week ago