Currency & Taxes

Manage Sale Taxes

Written by Susan Nwe
Updated over a week ago

Turn Features On/Off

Turn on/off Basic and Advance Features

Written by Chatty McChatBot
Updated over a week ago

Payment Methods

Add your own payment method

Written by Jeff Pan
Updated over a week ago

Taking Payment

Step by step

Written by Jeff Pan
Updated over a week ago

Hostelworld / Does not store CVC/CVV

Written by Joemar Intas
Updated over a week ago

Important Staff Training

A few pointers to help train your staff

Written by Joemar Intas
Updated over a week ago

Receptionists / Upload ID

Upload or take photo of your guest's identification card

Written by Joemar Intas
Updated over a week ago

Receptionists / Auxiliaries

Written by Jeff Pan
Updated this week

1) How to use intercom chat

We offer live 24/7 support in case you ever need assistance.

Written by Chatty McChatBot
Updated over a week ago

2) How to create/delete a reservation

Reservations can be directly added to the Calendar and guests can be deleted easily

Written by Chatty McChatBot
Updated over a week ago

3) How to change individual night room price

Learn how to manually override the price of a reservation.

Written by Chatty McChatBot
Updated over a week ago

4) How to take payments

Learn how to take cash and credit card (live & offline) payments.

Written by Ari Naryana
Updated over a week ago

1) How to organise your reservations

You can use the toolbar and tabs to help sort reservations

Written by Chatty McChatBot
Updated over a week ago

2) How to Check-in / Check-out guests

Easily track all reservations and Check-in / Check-out

Written by Chatty McChatBot
Updated over a week ago

3) How to make rooms unavailable to the public

Use the block-out function to do with ease

Written by Chatty McChatBot
Updated over a week ago

1) How to set up transactional emails.

Automate emails that get sent to your guests when they check in, check out etc.

Written by Jeff Pan
Updated over a week ago

2) How to set seasonal rates.

Seasonal pricing allows you to manually modify your rates in a specific date or time range.

Written by Susan Nwe
Updated over a week ago

3) How to use the housekeeping function.

Use the housekeeping mobile interface to track updates.

Written by Jeff Pan
Updated over a week ago

4) How to setup a Twilio / Intercom Webhook

You can use Intercom to send & receive SMS messages with your users.

Written by Jeff Pan
Updated over a week ago

5) How to use a Pricing Matrix

Sync your pricing matrix spreadsheet with Switch

Written by Lindsay Rodabaugh
Updated over a week ago

6) Advance / Customize Booking Button Content

upload room photos, property photo and edit property name

Written by Joemar Intas
Updated over a week ago

7) Advance / Invoice (beta version)

Customize, print and save invoice

Written by Joemar Intas
Updated over a week ago

8) Custom Reservation Source

add new custom reservation source

Written by Joemar Intas
Updated over a week ago