SWITCH.CM help sectionSWITCH.CM help section

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FAQs(20)

  • Is my Property Too Small to Use Switch?
  • To which OTAs Can I Connect To?
  • In which countries does Switch operate?
  • How Long Does the Setup and Training Take?
  • How much does SWITCH.CM cost?

General Questions(7)

  • Which OTAs does Switch.cm connect to?
  • Will I receive support and training while I’m learning to use Switch.cm?
  • Expedia Virtual Cards
  • Expedia Collect vs. Hotel Collect
  • Traveloka prepaid reservation vs. Traveloka pay at the hotel

Get Started(14)

  • Image and Logo size of Booking Engine
  • 1. Register a Subdomain
  • 2. Signing our Online Contract and Agreement
  • 3. Update your Username & Password
  • 4. Update General Preferences

Channel Manager & How to connect to OTAs(11)

  • How to use the Channel Manager
  • How to connect to Agoda
  • How to connect to AirBNB
  • How to connect to Booking.com
  • How to connect to Expedia

Tutorials(39)

  • Auxiliary Items
  • Role Management list
  • Guest’s nationalities
  • Connect to Stripe
  • What should I do with “Unassigned” OTA reservations?

Video Tutorials(2)

  • Receptionist’s Training
  • Manager’s Training

Sidebar and Toolbar Help(34)

  • Manager Flash Report
  • Reception Tab
  • Departures and Checked-out Report
  • Revenue per Rate Report
  • Calendar Basics

Online Travel Agencies Troubleshoot and Error(45)

  • Expedia / Error code 3204
  • Expedia / Error code 3026
  • Expedia / Error code 7025
  • Expedia / Error code 3090
  • Agoda / Error 2201

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