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FAQs
(20)
Is my Property Too Small to Use Switch?
To which OTAs Can I Connect To?
In which countries does Switch operate?
How Long Does the Setup and Training Take?
How much does SWITCH.CM cost?
General Questions
(6)
Which OTAs does Switch.cm connect to?
Will I receive support and training while I’m learning to use Switch.cm?
Expedia Virtual Cards
Expedia Collect vs. Hotel Collect
Traveloka prepaid reservation vs. Traveloka pay at the hotel
Get Started
(14)
1. Register a Subdomain
2. Signing our Online Contract and Agreement
3. Update your Username & Password
4. Update General Preferences
5. Currency & Taxes
Channel Manager & How to connect to OTAs
(11)
How to use the Channel Manager
How to connect to Agoda
How to connect to AirBNB
How to connect to Booking.com
How to connect to Expedia
Tutorials
(39)
Auxiliary Items
Role Management list
Guest’s nationalities
Connect to Stripe
What should I do with “Unassigned” OTA reservations?
Video Tutorials
(2)
Receptionist’s Training
Manager’s Training
Sidebar and Toolbar Help
(34)
Manager Flash Report
Reception Tab
Departures and Checked-out Report
Revenue per Rate Report
Calendar Basics
Online Travel Agencies Troubleshoot and Error
(45)
Expedia / Error code 3204
Expedia / Error code 3026
Expedia / Error code 7025
Expedia / Error code 3090
Agoda / Error 2201
