Guides for Owners, Managers and Receptionists


Customize your Booking Button

The Booking Button which will appear on your website or Facebook page can be customized to suit the look and style of your website and brand. As you make the changes detailed below you can preview how it will look in the Button Preview highlighted on the left in the image below. Please remember that you must […]

How to Sync Homeaway calendar to your Airbnb calendar

First log in to your Airbnb account and navigate your way to ” Host ” button click it and select ” Manage Listing ” button. On the ” Manage Listing ” page click on the ” Calendar Button ” . Now on the ” Calendar ” page go to the upper right corner of the page and click on the ” Manage […]

What is a dynamic room?

Let’s suppose that you have a hostel with 2 rooms, Room A & Room B.  Each room contains 4 beds each, and you normally sell each of the individual beds for $20.  Your room set up will look like this: Notice that if you have an empty calendar, you will have 8 mixed dorm beds that you […]

Rate Plans

You can create different Rate Plans in Switch.cm according to your reasons, for example, a Rate Plan for each OTA, or a Rate Plan for a triple occupancy configuration of your double room, etc. To edit your Rate Plans, click on the Gears Icon then Room Setup under Basic Settings.  We recommend that you keep your Rates as simple as possible, […]

Subscription Page

In this page, you will be able to update your payment method, change your current plan, cancel your subscription and check all your billing information. 1.) Update your payment method 2.) Changing your current plan Please refer to the photo below on where to check your current plan. Click Change to be able to change your subscription (Monthly or […]

Connect to 2C2P

2C2P 2C2P is the leading payment service provider in Southeast Asia that offers omni-channel payment solutions, allowing merchants to accept local and international payments through credit and debit cards.  2C2P is available in the following countries: Hong Kong Indonesia Malaysia Myanmar Philippines Singapore Thailand Click here If you don’t have a 2C2P account. Select your county to […]

Connect to Omise

Omise Omise is a Payment Gateway in Thailand allowing you to accept payments on any platform, anytime, anywhere. Click here to sign up for an Omise account.  How to integrate Omise to your Switch account: 1. Send request to Switch’s customer support to authorize the Omise payment gateway.  2. After Switch support has authorized Omise, enable it by […]

Connect to Stripe

We highly recommend using Stripe to process your credit cards. Stripe is an accepted standard in online payments. Once Stripe is supported in your country, you’ll be able to accept payments from customers anywhere in the world. Click here to see if Stripe is supported in your country.  Click here to see transaction costs associated with Stripe. If Stripe […]

Role Management list

Here you will see how different users will able to manage Switch.  Click on the chart for a larger view. Click this video to see the difference between the role of Manager and Housekeeping the calendar.

Changing Price for a Specific Reservation

Do you want to change the nightly pricing of the rooms like giving a discount or adding a mark up or just adjusting the total amount of the reservation for just any reason? You can actually change the pricing of the rooms per night for each reservation. 1.) Go to the reservation you want to […]